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Category Archives: Customer Service
A post about an insurance company? Really? Why? Because I just love advertising that makes me do something (in this case, not only laugh out loud, but remember an age old jingle and hum it later when I least expect … Continue reading
What a difference 12 minutes can make. 12 minutes is the amount of time a Southwest pilot held a flight so a grieving grandfather could make his connection to see his dying 2-year old grandson in Colorado. The boy had … Continue reading
Today, every entrepreneur is focused on the latest breakthrough in technology and creating the next Facebook. When I was in college, we had the “pie man” who sold pies to drunken college students at 2am or the “sandwich man” who … Continue reading
Always trend-forward, check out Europe’s first “music hotels” that opened in Germany last month. The unique nhow Berlin is a hip, new hotel where you don’t just get room and board, but truly check in to the world of music … Continue reading